Client Stories
Client success is at the heart of what we do. Read what clients have said about working with us.
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“Working with SecurAlarm is seamlessly easy. If an issue cannot be solved remotely, they come to us and take care of it.”
- Ronald McDonald House Charities West Michigan
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“We have a partnership with SecurAlarm that will continue to grow and improve. We can see them meeting our needs long-term.”
- Pine Rest Christian Mental Health Services
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“SecurAlarm has been an invaluable security partner in the areas of alarm monitoring and physical access control. Their knowledge, professionalism, and responsiveness are exceptional. As a customer, there is a clear sense that resolving my issue is important to them."
- Client Financial Services
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"The SecurAlarm team is very responsive to emails for service, sales, and programming issues. I have never had a problem getting an answer and getting in touch with anyone, which is appreciated."
- Grand River Aseptic Manufacturing
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“SecurAlarm is easy to do business with and very transparent. If issues arose, solutions were found and executed. The team was attentive to our needs from start to finish. We highly recommend anyone to consider doing business with SecurAlarm—we have for over 20 years!”
- Sharpe Cars
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“SecurAlarm provides more than just dollars and cents and does more than put us through a queue of people when we need support. The fact that they care has always been consistent—they do what is right for us.”
- Van Andel Institute
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“SecurAlarm has been great to work with. From branch visits to final drawings to completing the installation, the follow-up and thoroughness are excellent.”
- Southern Michigan Bank & Trust
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“SecurAlarm feels like a partner, not a vendor. I believe they care just as much about our facility as our staff does.”
- Grand Rapids Art Museum
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“Excellent communication! If we issue a ticket, it is resolved quickly. If, for whatever reason, it can't be resolved quickly, SecurAlarm stays in contact with us throughout the process.”
- Gerald R. Ford International Airport
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“SecurAlarm technicians take the time and go above and beyond. They are thorough, patient, and take steps beforehand, so they don't have to return.”
- Grand Rapids Public Museum