Video alarm verification for security alarm monitoring

It can be frightening when you’re notified of a potential emergency at your business. And it’s stressful deciding whether to dispatch authorities. It’s also frustrating when you’re repeatedly notified of false alarms, and expensive for authorities to respond to them. Video alarm verification is a solution that is growing in popularity and in some jurisdictions, required. It puts eyes on security system events to minimize false alarms. In some cases, it can even prevent crimes before they happen. In this post, we’ll introduce what video alarm verification is and how it works. We’ll explain why it’s the leading edge of alarm monitoring in both the security industry and law enforcement agencies. Read more to learn how YOU can benefit from implementing for at your business. 

What is video alarm verification? 

Typically used by central station operators, it is the process of using video clips associated with intrusion system events to determine the validity of alarms BEFORE taking action. Cameras are linked to intrusion devices like door/window sensors and/or motion detectors. When a device goes into alarm, a video clip is generated. 

video alarm verification mobile app

Here’s what it looks like in three simple steps: 

  1. Receive an alert with a video clip within 5 seconds of the alarm
  2. View the video clip to see where the alarm came from and what caused it 
  3. Choose a response (dispatch authorities or disregard) based on activity 

Why does this solution matter? 

In 2019, it was estimated that over 90 percent of alarms were false. According to an article posted by Johnson Controls, this cost over $3.2 billion nationwide.

Video alarm verification is rising in popularity because it can save two very precious resources: time and money. Since false alarms are minimized, authorities are not wasting hours responding to unnecessary calls. They aren’t investigating alarms only to find they were caused by an animal or the wind. And in the event of a REAL alarm, police response time is decreased because they can verify an actual crime is in progress and prioritize accordingly. 

Additionally, video alarm verification can elevate security by catching the criminal BEFORE the crime. How? Businesses can work with their security provider to create a “new” protective perimeter. This perimeter can catch criminal activity and trigger an alarm before they are breaking glass or prying open doors. 

What are the benefits of video alarm verification? 

  • Eliminate the pressure of not knowing what to do when there’s an alarm and the risk of ignoring real alarms. Let professionally trained operators determine activity and take the proper course of action.central station operator
  • Reduce unnecessary or redundant notifications. Receive SMS texts with video clips ONLY if criminal intent is verified or if operators are unsure of a situation.
  • Save money on fines by preventing false police dispatches.
  • Engage as needed from the convenience of your smartphone wherever you are. 

False alarms are going to happen. But if you get eyes on your alarms with Video Alarm Verification, you can minimize them, engage only when it matters, and improve police response time when you truly need it. 

Want to talk about video alarm verification for your business? Get in touch with our experts and we can walk through it together. 

Leave a Reply